Privacy Policy

At Broadway Tek, LLC, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.usanetcable.com and interact with our services, including the sale of internet and TV services.

By using the Site or engaging with our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or the Site.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

A. Personal Information

When you interact with us, such as by purchasing services, contacting customer support, or signing up for newsletters, we may collect the following personal information:

Contact Information: Name, email address, phone number, billing address, shipping address.

Account Information: Username, password, account number, and service preferences.

Payment Information: Credit card details, billing information, and other payment-related data (processed securely through third-party payment processors).

Service Usage Data: Information about your service usage, including internet and TV service preferences and usage patterns.

Non-Personal Information

We may also collect non-personal information, which is anonymous and does not identify you personally:

Browser and Device Information: IP address, browser type, operating system, device type, and other technical data.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. For more information on cookies, please see our Cookies Policy below.

2. How We Use Your Information

We use your information for a variety of purposes, including:

To Provide ServicesTo process orders, manage your account, deliver services, and provide customer support.

To Improve Our Services: To understand how our customers use our services and to improve user experience and functionality.

To Communicate with You: To send you service-related notifications, updates, promotional materials, and marketing communications (you may opt out of marketing communications at any time).

To Process Payments: To securely process payments and handle billing inquiries.

To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processors, customer support platforms, hosting providers). These third parties are contractually obligated to keep your information confidential and secure.

Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. By using our services and the Site, you acknowledge and accept these risk
5. Your Choices

You have certain rights regarding the personal information we collect and how it is used:

- Access and Correction: You can access and update your account information by logging into your account on our Site.

- Opt-Out: You may opt-out of receiving marketing emails from us by clicking the unsubscribe link in our communications or by contacting us directly.

Cookies: You can control cookies through your browser settings. Please note that disabling cookies may impact the functionality of our Site.

6. Cookies Policy

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files that are stored on your device. These technologies allow us to:

- Remember your preferences and settings.

- Analyze site traffic and usage.

- Personalize content and advertising.

You can adjust your browser settings to block cookies or notify you when cookies are being sent. However, disabling cookies may affect certain features of the Site.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services and Site are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States. By using our services, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Broadway Tek, LLC  

Email: araza@broadway-tek.com

Phone: (888)-443-9462

Address: Chicago IL, 60659

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Broadway Tek, LLC.